Privacy Policy | 7spins Casino

Information we may collect

The information we handle depends on how you interact with 7spins Casino and the services you use. Some information is provided directly by you, while other information may be collected automatically when you access the website or use your account. We only seek information that is reasonably connected with operating, securing and improving the services.

Account and identity information

When you register or maintain an account, we may handle details such as your name, date of birth, residential or contact information, username, account preferences and records of communications with us. We may also handle information needed to confirm that you are eligible to use the services and that an account is being used by the correct person.

Verification and security information

To support identity checks, age checks, anti-fraud controls and account security, we may request verification documents or related information. This may include documents or details used to confirm identity, address, eligibility or the source of activity where checks are required. Information supplied for verification should be accurate, current and belong to you.

Payment and transaction information

We may handle records about deposits, withdrawals, wagers, gameplay, account balances, bonuses or other transactions connected with the services. Payment providers may process payment details on their own systems. We may receive information needed to confirm a transaction, prevent misuse, provide account support and keep appropriate financial records. We do not suggest that every payment detail is stored directly by us.

Device, usage and cookie information

When you visit the website, we may receive technical information such as your internet protocol address, browser type, operating system, device identifiers, language settings, approximate location, pages viewed, access times and interactions with the website. We may also use cookies and similar technologies to remember preferences, maintain sessions, support security, understand website use and improve performance.

How we use information

We may use personal information for the following purposes, where appropriate and permitted by law:

To create, operate and administer your account and provide requested services.
To process and record deposits, withdrawals and other account transactions.
To verify identity, age, eligibility and account information.
To conduct anti-fraud, anti-money-laundering, security and risk checks.
To detect, investigate and prevent suspected unauthorised activity, abuse, cheating or other prohibited conduct.
To provide customer support, respond to enquiries and resolve complaints.
To communicate with you about your account, service notices, security matters and important changes.
To send marketing communications where permitted and where you have provided any consent that is required.
To understand how the website is used, troubleshoot technical issues and improve features, content and functionality.
To meet legal, regulatory, tax, accounting, dispute-resolution and responsible gambling obligations.
To protect our rights, the rights of players and the security of our systems.

We may combine information from different interactions where this is reasonably necessary for these purposes. We do not use personal information for unrelated purposes unless we have a lawful basis to do so, you have agreed to the additional use, or the use is otherwise permitted or required.

Marketing communications

Marketing may be sent through available communication channels where appropriate consent or another lawful basis applies. You can ask us to stop sending marketing at any time. Promotional communications should include a practical way to unsubscribe where required. Stopping marketing does not prevent us from sending essential messages about your account, transactions, security or the operation of the services.

Sharing, security and retention

When information may be shared

We may share information with service providers and professional partners that help us operate the website and services. These may include payment and transaction providers, identity and verification providers, fraud and security services, technology and hosting providers, customer support tools, communications providers and professional advisers. These parties should receive information only as needed for the relevant service or purpose and may be subject to confidentiality, security or privacy obligations.

Information may also be disclosed where necessary to comply with a legal or official request, respond to a valid dispute, enforce applicable terms, investigate suspected unlawful activity, protect a person from harm or protect the security and integrity of the website. If the business or part of its operations changes ownership or structure, information may be transferred as part of that change, subject to appropriate privacy protections.

Security measures

We use reasonable administrative, technical and organisational measures intended to protect personal information from unauthorised access, misuse, alteration, loss or disclosure. Measures may include access controls, authentication processes, monitoring, secure communications and procedures for handling security incidents. No online service or method of transmission can be guaranteed to be completely secure, so players should also protect their passwords, devices and account information.

Storage and retention

Information may be stored by us or by service providers working on our behalf, including providers that operate in another country. Where information is handled overseas, we take reasonable steps to support appropriate protection and lawful handling. Personal information is kept only for as long as reasonably needed for the purposes described in this policy, unless a longer period is required or permitted.

Closing an account does not always result in immediate deletion of every record. Some account, transaction, verification, security or communication records must be kept for a period required by law, to meet legal obligations, resolve disputes, prevent fraud or maintain accurate business records. When information is no longer needed, it may be securely deleted, anonymised or otherwise handled in accordance with applicable requirements.

Cookies and your privacy rights

Cookies

Cookies are small files or similar technologies placed on your device when you visit a website. Some are necessary for account login, session management, security and core website functions. Others may help remember preferences, measure performance, understand website use or support relevant communications. The types and duration of cookies may change as the website develops.

You can manage, block or delete cookies through your browser settings. If you disable necessary cookies, parts of the website or account services may not work correctly. Browser controls may also affect how preferences are remembered and whether certain features are available.

Your data rights

Depending on your circumstances and applicable privacy requirements, you may have rights to ask for access to personal information we hold about you, request correction of information that is inaccurate or incomplete, request deletion of your data, and withdraw consent to marketing. You may also be able to ask questions about how information is used or raise a concern about our handling of personal information.

To exercise these rights or make a privacy request, contact support@7spinscasino.wtf. Please provide enough information for us to understand your request and locate the relevant account or records. We may need to verify your identity before providing information, making changes or completing a deletion request. This is a security measure designed to prevent personal information being disclosed or changed by someone else.

We will consider requests in accordance with applicable requirements. A request may be limited or declined where we are permitted or required to retain information, where responding would affect another person's privacy, or where verification cannot be completed. If we cannot complete a request in full, we will explain the position where appropriate. You may also unsubscribe from marketing using the available unsubscribe option in a marketing message.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to the website, services, technology or privacy requirements. The updated version will be made available on this page and will apply from its stated or published date. We encourage players to review the policy periodically. If a change is significant, we may provide an additional notice through an appropriate account or website communication.